Service Desk

Welcome to the SmartOne Service Desk!

Portals

  1. Mercahnt Portal and Click Support

    Please use this portal in case you have a question regarding the Merchant Portal or Click products.

  2. Onboarding EU

    You can raise a request for Merchant Onboarding for EU countries using this Portal.

Suggested forms

  • Technical support in Mercahnt Portal and Click Support

    Need help installing, configuring, or troubleshooting? Select this to request assistance.

  • Report a bug in Mercahnt Portal and Click Support

    Tell us the problems you're experiencing.

Powered by Jira Service Management
{"xsrfToken":"60d57293f5e8b03f606d3282a48c1b891122c9d3_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/a30c4ee2-fc5f-4cf3-8253-7f64c55f81b6/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0NmNmNGJkYy03MzhjLTRmNGMtYmU0OS1jOWExNTY5OTJjM2IiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmEzMGM0ZWUyLWZjNWYtNGNmMy04MjUzLTdmNjRjNTVmODFiNiI6WyJyZWFkIl19LCJleHAiOjE3NTA1NzY4ODEsIm5iZiI6MTc1MDU3NjI4MX0.D3aC0u3jNsVYtrp2sCSAGmMsynr9OTx1KOtsxV3Rk_E&client=46cf4bdc-738c-4f4c-be49-c9a156992c3b&mode=fit","logoId":"a30c4ee2-fc5f-4cf3-8253-7f64c55f81b6","isLogoAvailable":true,"helpCenterTitle":"Welcome to the SmartOne Service Desk!","sharedPortalName":"Service Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"ru-RU":{"localeDisplayName":"Russian (Russia)"},"uk-UA":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"Ukrainian (Ukraine)"},"en-US":{"helpCenterTitle":"Welcome to the SmartOne Service Desk!","sharedPortalName":"Service Desk","localeDisplayName":"English (United States)"},"ro-RO":{"helpCenterTitle":"Bine ați venit în Centru Asistență","sharedPortalName":"Centru Asistență","localeDisplayName":"Romanian (Romania)"},"sk-SK":{"localeDisplayName":"Slovak (Slovakia)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"fr-FR":{"localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/e3605146-ccf4-4f65-bfe4-bfa96dcda775/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0NmNmNGJkYy03MzhjLTRmNGMtYmU0OS1jOWExNTY5OTJjM2IiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmUzNjA1MTQ2LWNjZjQtNGY2NS1iZmU0LWJmYTk2ZGNkYTc3NSI6WyJyZWFkIl19LCJleHAiOjE3NTA1NzY4ODEsIm5iZiI6MTc1MDU3NjI4MX0.HYjCs9hdUyKsMjlisqdfInzt18_Eq6y9maRy1hxJaW4&client=46cf4bdc-738c-4f4c-be49-c9a156992c3b&height=300&mode=fit","bannerMediaApiFileId":"e3605146-ccf4-4f65-bfe4-bfa96dcda775","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=smartoneclub","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"60d57293f5e8b03f606d3282a48c1b891122c9d3_lout","baseUrl":"https://service-desk.help.smartoneclub.com/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://smartoneclub.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"46cf4bdc-738c-4f4c-be49-c9a156992c3b","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"c84403371e5a42df856fd85e212c9d70","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}