{"xsrfToken":"5ca9dbf584ed9184c3c74f268724833fc8fa6364_lout","branding":{"id":"8","key":"oe","name":"Onboarding EU","portalBaseUrl":"/servicedesk/customer/portal/8","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/8/6","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#5a5b82","headerLinkHoverBGColor":"#5a5b82","headerBadgeColor":"#5a5b82"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/a30c4ee2-fc5f-4cf3-8253-7f64c55f81b6/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0NmNmNGJkYy03MzhjLTRmNGMtYmU0OS1jOWExNTY5OTJjM2IiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmEzMGM0ZWUyLWZjNWYtNGNmMy04MjUzLTdmNjRjNTVmODFiNiI6WyJyZWFkIl19LCJleHAiOjE3ODAzNDUyMjQsIm5iZiI6MTc4MDM0NDYyNH0.0T2Am-oeqP8F5wBGOKYmJd-9Gqvixw4gYho6t1TkIlc&client=46cf4bdc-738c-4f4c-be49-c9a156992c3b&mode=fit","logoId":"a30c4ee2-fc5f-4cf3-8253-7f64c55f81b6","isLogoAvailable":true,"helpCenterTitle":"Welcome to the SmartOne Service Desk!","sharedPortalName":"Service Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"ru-RU":{"localeDisplayName":"Russian (Russia)"},"uk-UA":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"Ukrainian (Ukraine)"},"en-US":{"helpCenterTitle":"Welcome to the SmartOne Service Desk!","sharedPortalName":"Service Desk","localeDisplayName":"English (United States)"},"ro-RO":{"helpCenterTitle":"Bine ați venit în Centru Asistență","sharedPortalName":"Centru Asistență","localeDisplayName":"Romanian (Romania)"},"sk-SK":{"localeDisplayName":"Slovak (Slovakia)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"fr-FR":{"localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/e3605146-ccf4-4f65-bfe4-bfa96dcda775/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0NmNmNGJkYy03MzhjLTRmNGMtYmU0OS1jOWExNTY5OTJjM2IiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmUzNjA1MTQ2LWNjZjQtNGY2NS1iZmU0LWJmYTk2ZGNkYTc3NSI6WyJyZWFkIl19LCJleHAiOjE3ODAzNDUyMjQsIm5iZiI6MTc4MDM0NDYyNH0.GcjlSI1j70xhb4OqCU-Fy-FkV6WZa5KKkyYtptQ86gg&client=46cf4bdc-738c-4f4c-be49-c9a156992c3b&height=300&mode=fit","bannerMediaApiFileId":"e3605146-ccf4-4f65-bfe4-bfa96dcda775","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"8","key":"oe","projectId":10027,"serviceDeskId":8,"name":"Onboarding EU","description":"<p>Submit your request for Merchant Onboarding for EU countries using this portal now.</p>","portalBaseUrl":"/servicedesk/customer/portal/8","reqTypes":[{"id":"63","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://service-desk.help.smartoneclub.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[17],"key":""},{"id":"67","name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","introHtml":"<p>Submit a request or report a problem.</p>","icon":10540,"iconUrl":"https://service-desk.help.smartoneclub.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[17],"key":""},{"id":"66","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here.</p>","icon":10549,"iconUrl":"https://service-desk.help.smartoneclub.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""},{"id":"62","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://service-desk.help.smartoneclub.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":17,"name":"General"}],"orderMapping":{"17":[67,63]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"aba59fdb-606a-3c5d-8349-d121ddbbc538","appLinkName":"","appLinkUrl":"","spaceKey":"OE","spaceName":"Onboarding EU","spaceUrl":"","isServer":false},"labels":[],"projectKey":"OE","serviceDeskId":8,"kbLinkDomainURLs":["https://service-desk.help.smartoneclub.com","https://smartoneclub.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":8,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"OE","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0NmNmNGJkYy03MzhjLTRmNGMtYmU0OS1jOWExNTY5OTJjM2IiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLS0xNjA4MzM4MzI1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTpjaHVuazoqIjpbInJlYWQiLCJjcmVhdGUiXX0sImV4cCI6MTc4MDM0NTgyNCwibmJmIjoxNzgwMzQ0NjI0LCJhbm9uSWQiOiJhbm9uLXVzZXIiLCJodHRwczovL2lkLmF0bGFzc2lhbi5jb20vYXBwQWNjcmVkaXRlZCI6ZmFsc2V9.xfxUuX3hRa4j4YLSoUFijNcGaSVH-vQgXZXd4FbbEqU","targetCollection":"upload-user-collection--1608338325","endpointUrl":"https://api.media.atlassian.com","clientId":"46cf4bdc-738c-4f4c-be49-c9a156992c3b","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"e8a88395-0cc7-4793-9dac-b37ec891b8fb","name":"On-boarding requirements","description":"Just so you know, all you need to know is to board the merchant successfully.","categoryUrl":"https://service-desk.help.smartoneclub.com/servicedesk/customer/portal/8/topic/e8a88395-0cc7-4793-9dac-b37ec891b8fb","lastUpdated":"1724658224064","createdAt":"1722848453528"},{"id":"ca20276f-d6db-4bf7-b1de-340fcb09abff","name":"Merchant activation","description":"The related topic describes actions that need to be taken by the merchants after receiving the device.","categoryUrl":"https://service-desk.help.smartoneclub.com/servicedesk/customer/portal/8/topic/ca20276f-d6db-4bf7-b1de-340fcb09abff","lastUpdated":"1724051713565","createdAt":"1723960292198"}]}},"sharedPortal":{"name":"Service Desk","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://smartoneclub.atlassian.net/wiki","kbLinkDomainURLs":["https://service-desk.help.smartoneclub.com","https://smartoneclub.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}